Free Worldwide Shipping
At R36S NZ, we're proud to offer FREE worldwide shipping on every order. No hidden fees, no surprise shipping costs at checkout—just one simple price delivered to your door.
Where We Ship
We ship to customers in most countries around the world, including:
- New Zealand
- Australia
- United States
- Canada
- United Kingdom
- Most European countries
- Many countries across Asia, South America, and the Middle East
If you're unsure whether we ship to your location, feel free to contact us before placing your order.
Processing Time
Orders are typically processed within 1–2 business days after payment has been received.
During busy periods or holidays, processing may take slightly longer, but we'll always work to dispatch your order as quickly as possible.
Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information (where available).
Tracking updates may take a few days to appear after your order has been shipped.
Customs & Import Charges
Most customers receive their orders without any issues. However, depending on your country's import regulations, customs duties, taxes, or import fees may apply.
Any applicable customs charges are the responsibility of the customer.
Multiple Items
If you order multiple products, they may arrive in separate packages. This helps ensure each item reaches you as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before completing your purchase.
Lost or Damaged Orders
If your package is lost in transit or arrives damaged, please contact us as soon as possible. Our team will work with you to resolve the issue quickly.
Estimated Delivery Times
Estimated delivery times vary depending on your location.
- New Zealand: 7–15 business days
- Australia: 7–15 business days
- United States: 7–15 business days
- Canada: 8–18 business days
- United Kingdom: 7–15 business days
- Europe: 7–18 business days
- Rest of the World: 8–20 business days
Please note that these are estimated delivery times and are not guaranteed. Delays caused by customs, weather, courier networks, or public holidays may occasionally occur.
Questions?
If you have any questions about shipping, delivery times, or your order, our support team is here to help.
Thank you for choosing R36S NZ. We're committed to providing quality retro gaming products with free worldwide shipping and excellent customer service.